About Us - My Story

Hello, I'm Tom, A Little History About Me

Here is a little bit about the owner, I learned the Old School Stone Wheel Hand Engraving method of hand engraving , also known as Carborundum Wheel Hand Engraving, or Copper Wheel Engraving at a early young age of 15, when in high school I worked the summers at my uncle’s engraving shop in Brooklyn, NY. After a couple of summers working hard to perfect the art of hand engraving, I took a full-time position at my uncle’s engraving shop, later running the engraving division. In the 90’s I saw the birth of the internet and knew that would be the future. So, I designed and created my

Stone Wheel Hand Engraving
Stone Wheel Hand Engraving Process
Stone Wheel Hand Engraving
Stone Wheel Hand Engraved Wine GLass

first website and call it www.tomsglassworks.com which was created in 1995. Back when the internet was in it’s infancy, when there were no shopping carts and the only way to sell your products was through eBay primarily. As the internet grew and shopping carts became the standard and the company grew many times over with many changes to the website with the expansion of more products and engraving methods. Tom expanded into the art of sandblasting that offered a different look and method of engraving on his glassware products, also complimenting the wheel engraving and gave his customers engraving choices. Due to a divorce www.tomsglassworks.com was sold in 2015 after 20 years of hard work and dedication to its customers, giving his customers quality engraving at low discount pricing, fast delivery times and a commitment to customer satisfaction.

Commitment To Our Customer Satisfaction

We are committed to our customers total satisfaction from the moment you place your order, all through the engraving manufacturing process, right up to time it’s delivered to you. What has made us successful over time and the competition is our attention to detail which we pride ourselves on. All of our employees are highly trained, from our graphic designers, engravers, to our shipping department. Your total satisfaction is the goal, our promise and our guarantee.

Facility and Location

We are in Okeechobee, Florida and ship from the same location. We run 2 shifts Monday through Saturday to ensure all orders are processed, manufactured and shipping in our promised timeline of 3 to 5 business days. Naturally we are trying to produce all orders as fast as we can while assuring quality control. Certain times of the year we are busier than other times so production during the busy time can run closer to 5-6 days and in the slower times can run 2 to 3 days. For example, the Christmas Holiday season, Thanksgiving to New Years are the busiest times of the year. Please feel free to email us to find out the current production times at info@custometchedglassware.com

Hear Is What Customers Are Saying About Us

Thank you for another amazing custom engraved wine glass order! The wine glasses turn out better than I could have imagine. I was a little nervous on how my custom logo image was going to engrave but it looks fantastic. I am very pleased with the order and will be back again for my next project. 

Kingsley, WA Returning Customer

I ordered the Hand engraving and had the Palm Tree design added to text, Just wanted to say it looks assume, thank you for suggesting it. I was looking for a unique gift and you guys came through. Great job!

Rich, NY

Rich NY Love Your Products

I ordered a very large quantity of custom engraved whiskey glasses with my corporate logo and one line of text. I can't thank you enough on  how they turned out. The quality of the engraving and the product was more than I was expecting. They were a Hugh hit at our annual meeting which everyone got to take home a couple of glasses. Thanks again for a great product at super great prices!

Sandi L, Stuart FL Returning Customer

Thank you for the rushing my order! My order came right on time as you promised it would. I appreciate  you putting a rush on it for me. The personalize beer mugs were the hit of the party! Everyone loved them. I will definitely be back again. 

Sara K, SC Homemaker

Another great Job! This is my 5th order and I couldn't be more happy. I was on a time crunch and Tom came through for me getting my order here a day early. You guys are the best. Thank you.

Matt H, OH Web Developer

I've been order from you for over 10 years, when I am stuck on a gift I know I can find something on your site. I ordered a set of Martini glasses and they came out fantastic. Another great gift! Thanks

Cindy M, Austin TX Professional Shopper

Just had to drop you a line to let you know our corporate function was a great success. Everyone loved the set of glasses with our company logo engraved, we handed out to everyone at the function. Amazingly we order extra and there wasn't any to find by the end of the night. Thanks for a the quick turnaround.

Robert P Returning Customer